Tuesday, May 31, 2011

What VIP means to Esprit

The past two weeks we've been getting last minute orders from VIPs all over the place (which we are just thrilled about!) One day we even received two orders for the same VIP from two different clients. We feel honored to be considered a top caterer in NYC to be chosen for these high-profile events. When a regular client calls with a last minute event or needs to increase the guest count two days before a VIP event the only answer is “Absolutely, no problem!”
Believe us – it’s not what the client has in mind either – but when VIP guests calls them and want to attend the event, they too have to be ready at the drop of a hat to accommodate (key word!)


So, what’s involved with last minute additions? Obviously more food, but also… place setting & serving pieces, room reconfigurations, additional staffing, linens, tables, chairs… It’s like doing the planning all over again!

In the service industry, service with a smile and a "can-do" attitude is key.

These requests are a challenge and urge us to flex our fabulous muscles and push us out of our catering comfort-zone – we like it – it keeps the adrenalin pumping!

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